WHY CUSTOMERS DON`T DO WHAT YOU WANT THEM TO DO AND WHAT TO DO ABOUT IT (Record no. 177637)

000 -LEADER
fixed length control field 00410nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220920s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780070217010
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number FOU
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FOURNIES, FERDINANDF.
245 #0 - TITLE STATEMENT
Title WHY CUSTOMERS DON`T DO WHAT YOU WANT THEM TO DO AND WHAT TO DO ABOUT IT
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. McGRAW HILL COMPNIES INC., NEW YORK
Date of publication, distribution, etc. 1994
300 ## - PHYSICAL DESCRIPTION
Extent 224
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Barcode Date last seen Price effective from Koha item type Public note
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