VALARIE, A. ZEITHMAL <br/><br/>
SERVICE MARKETING 

 -  TATA MCGRAW HILL  2008 
 - 743 
<br/><br/><label>ISBN: </label>978-0-07-066007-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8  / VAL