CHATURVEDI, MUKESH  <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT AN INDIAN PERSPECTIVE  

 -  EXCEL BOOKS, NEW DELHI  2008 
 - 208 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organisational Behaviour
<br/><br/><label>Dewey Class. No.: </label> / CHA