GOPAL, R. AND MANJREKAR, PRADIP <br/><br/>
BPO / KPO MANAGEMENT AN INDUSTRY PERSPECTIVE 

 -  EXCEL BOOKS, NEW DELHI  2008 
 - 356 
<br/><br/><label>ISBN: </label>9788174466723 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial Management
<br/><br/><label>Dewey Class. No.: </label>658.723  / GOP