CHATURVEDI, MUKESH, AND CHATURVEDI, ABHINAV <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT AN INDIAN PERSPECTIVE 

 -  EXCEL BOOKS, NEW DELHI  2008 
 - 208 
<br/><br/><label>ISBN: </label>9788174464565 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organisational Behaviour
<br/><br/><label>Dewey Class. No.: </label>658.812  / CHA