RAMUNDO, MICHAEL <br/><br/>
THE COMPLETE CUSTOMER SERVICE MODEL LETTER AND MEMO BOOK 

 -  PRENTICE HALL, NEW JERSEY  1995 
 - 360 
<br/><br/><label>ISBN: </label>9780133358032 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label> / RAM