GLANZ, BARHARA A. <br/><br/>
BUILDING CUSTOMER LOYALTY 

 -  McGRAW HILL COMPNIES INC., NEW YORK  1994 
 - 110 
<br/><br/><label>ISBN: </label>9780786302536 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label> / GLA