BLANDING, WARREN <br/><br/>
CUSTOMER SERVICE OPERATIONS THE COMPLETE GUIDE 

 -  AMACOM (AMERICAN MANAGEMENT ASSOCIATION), NEW YORK  1991 
 - 422 
<br/><br/><label>ISBN: </label>9780814450048 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operation Management
<br/><br/><label>Dewey Class. No.: </label> / BLA