FITZSIMMONS, JAMES A. <br/><br/>
SERVICE MANAGEMENT 

 - 3RD 
 -  McGRAW HILL COMPNIES INC., NEW YORK  2001 
 - 646 
<br/><br/><label>ISBN: </label>9780071181150 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label> / FIT