000 00324nam a2200133Ia 4500
008 220919s9999 xx 000 0 und d
082 _bBOR
100 _aBORLTON, ROGER T.
245 0 _aBUSINESS PROCESS MANAGEMENT
260 _bBPB PUBLICATIONS, NEW DELHI
_c2001
300 _a398
650 _aManagement
942 _cBK
999 _c140248
_d140248