000 00400nam a2200145Ia 4500
008 220920s9999 xx 000 0 und d
020 _a9788174466723
082 _a658.723
_bGOP
100 _aGOPAL, R. AND MANJREKAR, PRADIP
245 0 _aBPO / KPO MANAGEMENT AN INDUSTRY PERSPECTIVE
260 _bEXCEL BOOKS, NEW DELHI
_c2008
300 _a356
650 _aIndustrial Management
942 _cBK
999 _c174110
_d174110