000 00425nam a2200145Ia 4500
008 220920s9999 xx 000 0 und d
020 _a9788174464565
082 _a658.812
_bCHA
100 _aCHATURVEDI, MUKESH, AND CHATURVEDI, ABHINAV
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT AN INDIAN PERSPECTIVE
260 _bEXCEL BOOKS, NEW DELHI
_c2008
300 _a208
650 _aOrganisational Behaviour
942 _cBK
999 _c174290
_d174290