000 00397nam a2200145Ia 4500
008 220920s9999 xx 000 0 und d
020 _a9788178846781
082 _bSIN
100 _aSINGH, YOGINDER
245 0 _aMANAGING CUSTOMER RELATIONSHIP CODES AND GUIDELINES
260 _bCYBER TECH PUBLICATIONS, NEW DELHI
_c2011
300 _a850
650 _aOrganisational Behaviour
942 _cBK
999 _c176594
_d176594