000 00343nam a2200145Ia 4500
008 220920s9999 xx 000 0 und d
020 _a9788184975284
082 _bNYK
100 _aNYKAMP, MELINDA
245 4 _aTHE CUSTOMER DIFFERENTIAL
260 _bBPI INDIA, NEW DELHI
_c2012
300 _a212
650 _aManagement
942 _cBK
999 _c178253
_d178253