000
00361nam a2200157Ia 4500
008
220920s9999 xx 000 0 und d
020
_a
9780815194996
082
_b
WYW
100
_a
WYWIALOWSKI, ELIZABETH F.
245
0
_a
MANAGING CLIENT CARE
250
_a
2ND
260
_b
MOSBY, BOSTON
_c
1997
300
_a
370
650
_a
Management
942
_c
BK
999
_c
179422
_d
179422