000			00408nam a2200145Ia 4500
008			220920s9999 xx 000 0 und d
020			_a9780814408223
082			_bBEN
100			_aBENDER, MARK
245		0	_aOPERATION EXCELLENCE SUCCEEDING IN BUSINESS AND LIFE
260			_bAMACOM (AMERICAN MANAGEMENT ASSOCIATION), NEW YORK _c2004
300			_a2004
650			_aOperation Management
942			_cBK
999			_c179939 _d179939